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      RailNetEurope (RNE) was set up in 2004 to help meet the challenges faced by the international rail sector.

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  • About RNE
    • Who we are

      RailNetEurope (RNE) was set up in 2004 to help meet the challenges faced by the international rail sector.

      Find out more
    • About
      • Approach and Structure
      • RNE Network Members
      • OSS & COSS
      • Network Statements
      • Managing Board
      • Joint Office
      • Jobs
    • News & Events
      • Latest News
      • Calendar
  • Business Areas
    • Capacity Management
      • Capacity Management Overview
      • General Information
      • TTR for Smart Capacity Management​
      • Capacity Strategies​
      • Capacity Models​
      • Capacity Planning and Timetabling​
      • Temporary Capacity Restrictions​
    • Traffic Management
      • Traffic Management Overview
      • General Information
      • ETM Network
      • Language Programme
      • ETA Programme
      • Incident Management
      • Other Activities
      • Train Performance Management
        • Data Quality Management
        • TPM on RFCs
        • TPM Other Activities
    • Corridor Management
      • Corridor Management Overview
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RNE IT Helpdesk

RNE IT Helpdesk

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Path Coordination System (PCS)
support.pcs@rne.eu
RNE Train Information System (TIS)
support.tis@rne.eu
RNE Charging Information System (CIS)
support.cis@rne.eu
Customer Information Platform (CIP)
support.cip@rne.eu
Common Components System (CCS)
support.ccs@rne.eu
Temporary Capacity Restrictions (TCR) Tool
support.tcr@rne.eu
European Capacity Management Tool (ECMT)
support.ecmt@rne.eu
International Train Number Data Base (ITNDB)
support.itndb@rne.eu
Simple Communication Tool for TT (TTCOM)
support.ttcom@rne.eu
Network and Corridor Information System (NCI)
support.nci@rne.eu
Rail Facilities Portal (RFP)
contact@railfacilitiesportal.eu

For telephone enquiries please call:
+43 1 907 6272 25

Service Desk opening hours on working days:
Monday – Thursday: 09:00 – 16:00
Fridays: 09:00 – 15:00

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