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RNE – RailNetEurope | Association For Facilitating Traffic On European Rail Infrastructure

Search
  • Home
  • About RNE
    • Menu Block 1

      Who we are

      RailNetEurope (RNE) was set up in 2004 to help meet the challenges faced by the international rail sector.

      Find out more
      About
      • Approach and Structure
      • RNE Network Members
      • Managing Board
      • Joint Office
      • Funding Activities
      • Jobs
      Flagship Projects
      • Network Coordinator Project
      News & Events
      • Latest News
      • Calendar
  • Business Areas
    • Capacity Management
      • Capacity Management Overview
      • General Information
      • TTR for Smart Capacity Management​
      • Capacity Strategies​
      • Capacity Models​
      • Capacity Planning and Timetabling​
      • Temporary Capacity Restrictions​
      • EuroLink
      Traffic Management
      • Traffic Management Overview
      • General Information
      • ETM Network
      • R-CDM
      • Language Programme
      • ETA Programme
      • Incident Management
      • Other Activities
      • Train Performance Management
        • Data Quality Management
        • TPM on RFCs
        • TPM Other Activities
      Corridor Management
      • Corridor Management Overview
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      • Corridor Information Documents
      • RFC KPIs
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      • European Transport Market Study
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      Legal Matters & Sales
      • Legal Matters and Sales Overview
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      • Support to Other Projects
      • OSS & C-OSS
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  • Products
    • Railway Infrastructure Information
      • Customer Information Platform (CIP)
      • Charging Information System (CIS)
      • Network and Corridor Information (NCI) Portal
      • Central Reference File Database (CRD)
      • Rail Facilities Portal (RFP)
      Capacity Management
      • European Traffic Management Tool (ECMT)
      • Temporary Capacity Restriction (TCR) Tool
      • Path Coordination System (PCS)
      Traffic Management
      • Train Information System (TIS)
      Data Management
      • Data Analytics & Business Intelligence
      • Live Data
      IT Infrastructure
      • Common Interface (CI)
  • Downloads & Media
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START TYPING AND PRESS ENTER TO SEARCH
  • Home
  • About RNE
    • Menu Block 1

      Who we are

      RailNetEurope (RNE) was set up in 2004 to help meet the challenges faced by the international rail sector.

      Find out more
    • About
      • Approach and Structure
      • RNE Network Members
      • Managing Board
      • Joint Office
      • Funding Activities
      • Jobs
    • Flagship Projects
      • Network Coordinator Project
    • News & Events
      • Latest News
      • Calendar
  • Business Areas
    • Capacity Management
      • Capacity Management Overview
      • General Information
      • TTR for Smart Capacity Management​
      • Capacity Strategies​
      • Capacity Models​
      • Capacity Planning and Timetabling​
      • Temporary Capacity Restrictions​
      • EuroLink
    • Traffic Management
      • Traffic Management Overview
      • General Information
      • ETM Network
      • R-CDM
      • Language Programme
      • ETA Programme
      • Incident Management
      • Other Activities
      • Train Performance Management
        • Data Quality Management
        • TPM on RFCs
        • TPM Other Activities
    • Corridor Management
      • Corridor Management Overview
      • General Information
      • Corridor Information Documents
      • RFC KPIs
      • RFC Network
      • RFC User Satisfaction Survey
      • European Transport Market Study
      • Other Activities
      • Links
    • IT
      • IT Overview
      • General Information
      • RNE IT Strategy
        • Digital Infrastructure Information
        • Digital Capacity Management
        • Digital Train Information
      • Products
      • TAF/TAP TSI
      • RNE Data & Reporting
      • IT Helpdesk
      • RIS
    • Legal Matters & Sales
      • Legal Matters and Sales Overview
      • General Information
      • IT and Data
      • Contractual Relations with Railway Undertakings
      • Support to Other Projects
      • OSS & C-OSS
      • Network Statements
  • Products
    • Railway Infrastructure Information
      • Customer Information Platform (CIP)
      • Charging Information System (CIS)
      • Network and Corridor Information (NCI) Portal
      • Central Reference File Database (CRD)
      • Rail Facilities Portal (RFP)
    • Capacity Management
      • European Traffic Management Tool (ECMT)
      • Temporary Capacity Restriction (TCR) Tool
      • Path Coordination System (PCS)
    • Traffic Management
      • Train Information System (TIS)
    • Data Management
      • Data Analytics & Business Intelligence
      • Live Data
    • IT Infrastructure
      • Common Interface (CI)
  • Downloads & Media
    • Downloads
    • Videos & Webinars

RNE IT Helpdesk

RNE IT Helpdesk

     IT     RNE IT Helpdesk

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Back to IT
Path Coordination System (PCS)
support.pcs@rne.eu
RNE Train Information System (TIS)
support.tis@rne.eu
RNE Charging Information System (CIS)
support.cis@rne.eu
Customer Information Platform (CIP)
support.cip@rne.eu
Common Components System (CCS)
support.ccs@rne.eu
Temporary Capacity Restrictions (TCR) Tool
support.tcr@rne.eu
European Capacity Management Tool (ECMT)
support.ecmt@rne.eu
International Train Number Data Base (ITNDB)
support.itndb@rne.eu
Network and Corridor Information System (NCI)
support.nci@rne.eu
Rail Facilities Portal (RFP)
contact@railfacilitiesportal.eu

For telephone enquiries please call:
+43 1 907 6272 25

Service Desk opening hours on working days:
Monday – Thursday: 09:00 – 16:00
Fridays: 09:00 – 15:00

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