Accessibility Statement

RailNetEurope (RNE) is committed to making its corporate website accessible in accordance with the Austrian Federal Accessibility Act (Barrierefreiheitsgesetz – BaFG).  

This accessibility statement applies to rne.eu, the website of RNE in its desktop and mobile versions. It does not apply to other content or websites published on any of RNE subdomains or websites of RNE IT applications.   

This website is managed by RNE. It is designed to be used by as many people as possible, including people with disabilities. It is designed to be compatible with the latest version of Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari browsers.  

You should be able to: 

• zoom in up to 200% without problems 

• navigate most of the website using just a keyboard 

• navigate most of the website using speech recognition software 

• listen to most of the website using a screen reader   

• navigate most of the website on a mobile device or tablet in horizontal or vertical device orientation 

Compliance status 

This website was tested online and has achieved a high level of accessibility. It is partially compliant with technical standard EN 301 549 v.3.2.1 and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA due to the non-compliances listed below. 

Non-accessible content 

Despite our best efforts to ensure accessibility of the RNE website, we are aware of some limitations which we are working on fixing. Below is a description of known limitations. Please contact us if you encounter an issue not listed below. 

Known limitations for the RNE website: 

• Hyperlinks: some links do not have readable text. 

• PDF: some documents are in PDF format and are not accessible. 

• Missing image description:  Some images on banners and carousel do not have image description. 

• Interactive maps: Interactive maps are not accessible to people with vision impairment or users who rely on keyboard navigation.  

• Graphs and charts – use of colour:  Some graphs and charts rely on colour alone to communicate information, which is confusing for people with colour vision deficiency.  

• Video captions:  Some of our videos do not have captions.   

What we are doing to improve accessibility 

We are working with online tools and our website supplier to make sure that this website continues to meet the criteria of relevant legal acts and technical standards. 

Feedback and contact information 

If you need information on this website in a different format, please contact us at communications@rne.eu.
In your message, include: 

• the web address (URL) of the content 

• the format you need, such as an accessible file (e.g. Word version of a PDF file) 

Feedback  

We welcome your feedback on the accessibility of this website. Please let us know if you encounter accessibility barriers. If you find any problems not listed on this page or think that we are not meeting accessibility requirements, please contact us at communications@rne.eu. We try to respond to your feedback as soon as possible.  

Enforcement body  

If you contact us with a complaint and you are not satisfied with our response, you can contact the Austrian social minister service (Sozialministeriumservice), an agency of the Ministry of Social Affairs, which is responsible for monitoring compliance with the Austrian Federal Accessibility Act (Barrierefreiheitsgesetz – BaFG):  

Address: Babenbergerstraße 5, 1010 Wien 
Tel: 01/588 31 
Fax: 05 99 88 / 2266 
Email: post.wien@sozialministeriumservice.at 

Preparation of this accessibility statement 

This statement was prepared in June 2025 based on a review done by an automated tool Axe-Core 4.10.3.
It was last reviewed on 27 June 2025.