July 4, 2016
PCS NG Follow Up Survey results now online
The overall results of a PCS NG Follow Up Survey have been published.
In order to improve the user experience and usability of its tools, RNE regularly carries out User Satisfaction Surveys. After the successful launch of the PCS Next Generation in January 2016 and its usage for several months by the PCS users, RNE conducted a Follow Up Survey during the month of June 2016. The survey was designed to obtain a better knowledge about the users’ needs and their satisfaction with the new services provided for PCS NG, including its support and documentation.
RNE’s goal is to provide an excellent experience that supports the business needs of its members.